Hastings Jobs

Company: Paxton Access Ltd
Kemp Town
Posted on 25th Jul 2021

\nJob Description\n \n \n About Paxton\n \n At Paxton, we design and manufacture market leading security solutions for smart buildings. With over 35 years of experience, we put our core values of simplicity, quality, and honesty at the heart of everything we do.\n \nOur people are key and making Paxton to be a great place to work is one of our top goals. We’re delighted to be listed as one of the Sunday Times 100 Best Companies to work for the last three consecutive years.\n \nOur team is constantly expanding, and we currently have over 370 employees located at 12 locations across the globe with offices in the UK, US, France, Germany, South Africa, UAE and Benelux.\n \n Job Overview\n \n Join our team based in our Brighton office where you will work closely across the Facilities and Reception functions to perform a variety of administrative and hospitality tasks across all sites. The Reception and Facilities Administrator is responsible for the management of facilities services and processes that support the visitor and contractor experience whilst maintaining H&S compliance. This role offers a great opportunity to someone with similar previous experiences to hit the ground running at a time where things are changing at a rapid pace.\n \n Job Role Sign in and welcome visitors and Paxton employees to our reception area at our Brighton site Admin tasks include booking travel and accommodation, ordering Stationery, recording staff absence, deal with incoming and outgoing post, Installer and Literature Requests etc. Putting out milk, fruit and snacks each day across two buildings Completing stock checks, and weekly cleaning of equipment Managing invoices using our PO system ensuring contractors, vendors and suppliers are paid correctly and expenses are posted to specific codes for accurate budgeting Develop positive working relationships with all departments, managers, and Directors Set up and clear meetings as and when required and deal with any hospitality requirements for these meetings Work alongside the Facilities and H&S officer to comply with all H&S procedures. Carry out the core H&S tasks such as site inspections, fire & first aid compliance Reporting related issues specific to Reception, Facilities and H&S acting appropriately to emergencies or urgent issues as they arise To ensure the highest standards of Customer Service are constantly in place so that all visitors expectations are met and exceeded \n \n Requirements Previous Reception, administration and customer service experience is essential for the role Highly customer focused, well-presented and approachable Proactive and highly organised with the ability to multi-task and prioritise effectively Effective communication skills and interpersonal skills – must be able to form effective working relationships with people at all levels First aid, Health and Safety or Reception based qualifications would be advantageous \n \n read more

East Sussex
Posted on 23rd Mar 2021

Due to a sustained period of strong company growth, our established, professional and specialist client is seeking to recruit a customer service / sales admin manager to join them within their organisation based close to Lewes. Due to rural workplace location your own transport is essential. Salary IRO £40000-£45000 per annum plus excellent company benefits. Permanent role This is a newly created role, reporting to the Managing Director This is a customer service driven role where you will be supporting many areas of the business. Commercial Sales team will be the main internal customer, with significant interaction with the Operations department. ROLE AND RESPONSIBILITIES The Service and Admin Manager will be responsible for managing Service and Admin teams. Duties to include: Develop and deliver an annual budget in support of the overall strategy and objectives set by senior management. Assist management with hiring processes and new team member induction and training. Develop strategies to promote team member adherence to company regulations, safety and performance goals. Generate and share comprehensive reports about team performance, mission-related objectives, and deadlines. Ensure working spaces meet and exceed company presentation standards. Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints. The Service and Admin Manager will manage the Sales Admin team. You will be responsible for the day-to -day management of a small team, processing, and management of orders to ensure on time production and delivery to customer. Key tasks include: Manage the Sales order process from receipt of order through to delivery, installation, and invoicing. Oversee communication with sales channels around stock availability, lead times, product updates, etc. Preparation, validation and uploading of price lists and discount levels to SAP B1. The Service and Admin Manager will manage the field service team, working closely with the service engineers, distributors, and manufacturers to ensure customers are satisfied. Key tasks include: Day to day management of the Service team to ensure that customer expectations are met. Support the in-house service team and global partners to ensure the global organisation provides a top-class service response. In addition to the managerial responsibilities, it is essential that the incumbent has a good understanding of the duties of a service engineer and the technical issues involved. The Sales Admin and Service departments are a key internal source of business intelligence and the Service and Admin Manager will be responsible for ensuring all relevant data is input into SAP B1 in accordance with requirements. The Service and Admin Manager will initially be tasked with implementing improvements in customer-facing processes. Key tasks include: Take ownership of processes in Sales & Service, ensure they are complete and update, as necessary. Develop an understanding of the current company culture, and work with the MD and Commercial Director to translate strategic initiatives into a change adoption plan. Prepare a strategic plan for the global Service network, establishing performance measures, recruitment/divestment strategies and process improvement plans. Ensure that the company is competitive in all key markets by formally appointing suitable local Service Representatives and visiting regularly to check they remain in compliance with agreements. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. EXPECTATIONS: Concise, detailed and accurate reporting of past results, future forecasts and departmental KPIs as required by senior management. Ability to meet customer expectations and to maintain the established reputation for excellence. Ability to ensure that all established administrative routines and records are kept accurately and up to date. QUALIFICATIONS AND EDUCATION REQUIREMENTS Degree in a technical subject and practical experience in a customer service role. REQUIRED EXPERIENCE AND SKILLS The successful candidate must have: At least 5 years’ supervisory experience in a customer service role with a demonstratable history of solid results. Practical knowledge of SAP Business One Sales and Service modules or similar ERP software A customer-centric mindset. You will be courteous, professional, and able to proactively meet customer needs. Ability to cope with rapidly changing demands on time and prioritise jobs according to urgency. Excellent communication skills, the ability to challenge and question while maintaining positive relationships. Experience working with overseas partners, especially in Asia. PREFERRED EXPERIENCE AND SKILLS Knowledge of export processes and documentation. Experience with Coresuite for SAP Business One would be a significant advantage. MBA or equivalent qualification in Business Administration. This role includes some overseas travel. Valid driving licence and passport required. Attendance at trade shows means that ability to sit/stand for long periods is required. Assisting with packing/unpacking products will require bending, lifting and carrying heavy equipment. This is a rare opportunity to join a superb technical based business as they expand further. First Recruitment Services is acting as an employment agency on behalf of this vacancy read more

East Sussex
Posted on 15th May 2021

This job is to provide support to the Business Continuity Coordinator and Business Continuity Lead for Adult Social Care. It will require the individual to have a high level of experience minuting complex meetings. They will act as a Loggist for business continuity purposes and therefore be able to capture decisions/actions during ongoing discussions and to provide the complete notes shortly after the meeting to prepare for the next one. The meetings may take place on the same day (on occasion up to four in a day each following on from the last, so it is important the notes are ready for the next meeting as the notes will be used to support the Chair in taking the meeting forward based on the previous meetings decisions/actions. It would be desirable to have a previous experience of working in Adult Social Care as the meetings will be fast paced and of a sensitive nature, regarding individual's circumstances. We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel read more

East Sussex
Posted on 9th Jul 2021

First recruitment is delighted to be working alongside our great health client base in Uckfield East Sussex. We are looking for enthusiastic individuals to join their administrative team. The role is fast-paced, and we are looking for candidates who can deliver excellent customer service and case management to a portfolio of well known, high value clients. You will be liaising with multiple healthcare specialist so you must have impeccable communication skills both verbally and written. You will also need excellent computer skills, proficient in Outlook, Word, and PowerPoint and Excel (Essential). If you have worked in a similar role and you are used to KPIS and SLAs then we would love to hear from you. This is an excellent opportunity to join an amazing team and grow your career in the health sector. This is a temporary role for approximately 4- 6 weeks with the possibility of going perm for the right candidates. First Recruitment Services are acting as an Employment Business on behalf of this assignment read more

Uckfield
Posted on 16th Jul 2021

About us Join Mitchell & Cooper Ltd, a well-known and respected niche product design and manufacturing company of professional Catering & Bar equipment. Become part of an exciting and creative business with a heritage that spans over 140 years. Best known for the iconic Bonzer® Can Opener, Bonzer® Barware and Bonzer® Dispensing ranges. Export Sales Admin & Shipping Co-ordinator ROLE: * Sales Support, processing Export orders on Navision 2016 ensuring customer booking details are correct * Obtain shipping quotes from forwarders for Export Customers * Booking on Export shipments on Courier portals (FedEx, TNT, DPD) and raising required paperwork * Ensure that all Collection consignments are conforming to correct information/documentation * Keep up-to-date with all Government Regulations / Chamber of Commerce * Effective monitoring to ensure deliveries are completed within the agreed timelines * Pro-active problem solving with customers and colleagues when issues arise * Provision of PODs to meet customer requirements where necessary. * Provide KPI and reports both externally and internally where required * Resolve Credit Management Queries where necessary * To be able to provide cover within the Customer Service Team & support other members where needed * General Day to Day administrative duties Key skills & experience * Must have excellent customer service and possess some freight forwarding experience, logistics etc * Organised, ability to follow instructions and work on their own initiative. * Excellent relationship building and communication skills * Team worker / methodical but adaptable to business needs / able to effectively communicate with many different types of people read more

East Sussex
Posted on 20th Jul 2021

Are you a great communicator? Do you love working within a team that strives to meet the needs of new and existing customers, providing support, and resolving problems? Do you take pride in your ability to treat customers fairly and efficiently, whilst ensuring that quality customer service is always given? If so, we'd love to have you join us as an Admin Customer Representative. We're offering a starting salary of £18,525 (£19,450 including your annual bonus). If you're looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further. Locations available: Bexhill and Leicester. PURPOSE To work within a team to meet the needs of new and existing customers, providing support, resolving problems, and delivering exceptional customer service. To administer customers policies whilst ensuring quality customer standards are met. What will you be doing? Grow self and achieve results Ensure all work is carried out to a high level of accuracy in line with our company quality and compliance standards. Ensure that you achieve and demonstrate levels of competence required to fulfil job requirements Ensure completion of all training as mandated by the company and regulated by the FCA.Make a difference for our customers Meeting Customers' fair and reasonable expectations, providing fair outcomes in all interactions Challenge peers and managers where processes or procedures do not meet expectation or that does not place customers' interests at the heart of how we do business.Takes Ownership and Responsibility Delivers a can-do attitude to challenges and problems, taking responsibility for delivering solutions.One Team One Business Maintain and enhance effective working relationships for all internal and external customers. Champions the Hastings Values and model the Hastings Way behaviours. Provide feedback to drive process improvements for colleagues and customers.Knows our Business and our Industry Is aware of the regulatory frameworks in which we operate and ensures adherence to industry and regulatory standards Understands and strives towards delivery of 4C's objectives. Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business. Ensure completion of all training as mandated by the company and regulated by the FCA. Ensure you achieve and demonstrated levels of competency requiredThis list is neither exclusive nor exhaustive and there may be other duties, within the remit of this position, required of the job holder from time to time. The Company reserves the right to alter this job description and will do so after consultation with the job holder. What we're looking for: Communication verbal & written Problem solving Self-motivated Resilience Quick learner Great computer literacy (Especially around Microsoft Office e.g. Excel, Word etc.) Ability to thrive in fast paced environment Working as part of a team A previous administration-based role would be desirable Target driven Great attention to detailWhat we have to offer you: Starting salary of £18,525 with the potential to earn up to £24,000 as you progress We are reviewing our longer-term approach to home working with the aim of introducing flexibility between home and office working Structured career path with the opportunity to develop Up to 5% bonus earning potential 25 days holiday and bank holiday equivalent (plus buy and sell up to 5 days) Pension 1:1 match up to maximum 10% Well-being programme Individual and team rewards Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks read more

Company: Barchester Healthcare
East Sussex
Posted on 24th Jul 2021

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: • Free learning and development • Automatic enrolment into our profit share scheme • A range of holiday, retail and leisure discounts • Unlimited access to our Refer a Friend bonus scheme If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be. read more

Company: Barchester Healthcare
East Sussex
Posted on 25th Jul 2021

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: • Free learning and development • Automatic enrolment into our profit share scheme • A range of holiday, retail and leisure discounts • Unlimited access to our Refer a Friend bonus scheme If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be. read more

Company: Hastings Direct
East Sussex
Posted on 23rd Jul 2021

\n\nAre you a great communicator? Do you love working within a team that strives to meet the needs of new and existing customers, providing support, and resolving problems? Do you take pride in your ability to treat customers fairly and efficiently, whilst ensuring that quality customer service is always given? If so, we'd love to have you join us as an Admin Customer Representative. We're offering a starting salary of £18,525 (£19,450 including your annual bonus). If you're looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further. Locations available: Bexhill and Leicester. PURPOSE To work within a team to meet the needs of new and existing customers, providing support, resolving problems, and delivering exceptional customer service. To administer customers policies whilst ensuring quality customer standards are met. What will you be doing? Grow self and achieve results \n\n Ensure all work is carried out to a high level of accuracy in line with our company quality and compliance standards. Ensure that you achieve and demonstrate levels of competence required to fulfil job requirements Ensure completion of all training as mandated by the company and regulated by the FCA. \n\n Make a difference for our customers \n\n Meeting Customers' fair and reasonable expectations, providing fair outcomes in all interactions Challenge peers and managers where processes or procedures do not meet expectation or that does not place customers' interests at the heart of how we do business. \n\n Takes Ownership and Responsibility \n\n Delivers a can-do attitude to challenges and problems, taking responsibility for delivering solutions. \n\n One Team One Business \n\n Maintain and enhance effective working relationships for all internal and external customers. Champions the Hastings Values and model the Hastings Way behaviours. Provide feedback to drive process improvements for colleagues and customers. \n\n Knows our Business and our Industry \n\n Is aware of the regulatory frameworks in which we operate and ensures adherence to industry and regulatory standards Understands and strives towards delivery of 4C's objectives. Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business. Ensure completion of all training as mandated by the company and regulated by the FCA. Ensure you achieve and demonstrated levels of competency required \n\n This list is neither exclusive nor exhaustive and there may be other duties, within the remit of this position, required of the job holder from time to time. The Company reserves the right to alter this job description and will do so after consultation with the job holder. What we're looking for: \n\n Communication verbal & written Problem solving Self-motivated Resilience Quick learner Great computer literacy (Especially around Microsoft Office e.g. Excel, Word etc.) Ability to thrive in fast paced environment Working as part of a team A previous administration-based role would be desirable Target driven Great attention to detail \n\n What we have to offer you: \n\n Starting salary of £18,525 with the potential to earn up to £24,000 as you progress We are reviewing our longer-term approach to home working with the aim of introducing flexibility between home and office working Structured career path with the opportunity to develop Up to 5% bonus earning potential 25 days holiday and bank holiday equivalent (plus buy and sell up to 5 days) Pension 1:1 match up to maximum 10% Well-being programme Individual and team rewards \n\nHastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. \n\n read more

Company: Hays Specialist Recruitment Limited
East Sussex
Posted on 24th Jul 2021

\n\nAdmin Your new company An opportunity has arisen, with one of our clients, for a confident individual to provide high level administrative/coordinator support to enable the delivery of their annual assessment. Your new role You will:\n\n Supervise admin staff work activities, undertake a variety of administrative duties, maintain electronic systems/diaries and work to tight deadlines. You will also liaise with other Departments on a regular basis. Be responsible for referrals and responses and attend meetings on behalf of our client with other agencies and service providers. Possess excellent attention to detail/communication skills and have the ability to engage with staff/the public. \n\n What you'll get in return £11.25 per hour26 hours per week (over 5 days)Working From Home: initially-Brighton Based only. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.\n\n \n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk\n\n read more